Reuters Media — Service status

All systems operational

No active incidents. Last health check passed within the last 60 seconds.

Aperture — production
Newsroom intelligence platform
Operational
Aperture — on-premise relay
Customer-cloud and on-premise instances
Operational
Lens
Reading layer for analysts and operators
Operational
Atlas API
Knowledge graph & structured data
Operational
Atlas streaming feeds
Real-time and incremental delivery
Operational
Foundry
Syndication and rights infrastructure
Operational
Authentication & SSO
Customer and staff sign-in
Operational
Public website & marketing
reutersmedia.uk
Operational

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Recent incidents

2026·04·28 Brief Atlas streaming-feed degradation in EU West (12 minutes). Root cause: upstream NTP drift. Resolved.
2026·03·14 Scheduled maintenance: Foundry CMS connectors, EU partners. Completed without customer impact.
2026·02·06 Aperture mobile-companion login error (Android only). Root cause: certificate-pinning misconfiguration in 8.2.4. Resolved in 8.2.5.

Older incidents available on request to [email protected].